The difference...

Experience.

Better Business Outcomes Together

Dave Norris CEO

Americor Funding

“Her competence is such that the Company has grown tremendously during her time with the organization and Janneen's contributions to that growth cannot be understated. "

About

Janneen Jackson

Executive Leadership in Debt Settlement Operations

Janneen Jackson is a debt settlement executive and operational leader with more than 20 years of leadership experience in financial services and 18 years of hands-on experience within the debt settlement industry.

Her expertise spans customer service operations, creditor negotiations, settlement execution, payment processing, retention strategy, escalations, compliance-aware communication, quality assurance, training and development, workflow optimization, SOP governance, call center operations, and KPI-driven operational performance management.

Throughout her career, Janneen has led and supported large-scale operational teams across domestic and international servicing environments, helping organizations improve customer experience, operational consistency, retention, servicing efficiency, and long-term business performance.

Janneen Jackson debt settlement operations executive and customer experience consultant

Debt Settlement Services

Operational Strategy & Growth

Supporting scalable growth, operational performance, customer experience, retention strategy, and servicing excellence.

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Strategic Industry Partnerships

Industry insight and operational guidance surrounding servicing solutions, payment processing relationships, operational vendors, technology platforms, and strategic business partnerships within the debt settlement space.

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SOPs & Process Development

Development of operational procedures, servicing workflows, training documentation, escalation frameworks, and compliance-aware process structures designed to improve consistency, execution, and operational efficiency.

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Compliance & SOP Readiness

Operational support for policy development, SOP governance, process documentation, audit preparation, workflow alignment, and compliance-aware servicing structures within debt settlement environments.

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Customer Experience &

Servicing Strategy

Operational consulting focused on customer communication, servicing consistency, retention performance, escalation management, employee development, and customer experience optimization.

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Negotiations &

Settlement Operations

Strategic insight into creditor negotiations, settlement operations, payment coordination, servicing workflows, and operational processes that support effective debt resolution outcomes.

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